![]() ![]() Then click Next and enter that user's administrator password, which is the password they use to log in to the Mac. If you're asked to select a user you know the password for, select the user.To select a Wi-Fi network, use the Wi-Fi menu in the upper-right corner of the screen. You might be asked to select a Wi-Fi network or attach a network cable.Keep holding the keys until you see an Apple logo or spinning globe.Shift-Option-Command-R: When you press and hold these four keys at startup, macOS Recovery might offer the macOS that came with your Mac, or the closest version still available.Option-Command-R: When you press and hold these three keys at startup, macOS Recovery might offer the latest macOS that is compatible with your Mac.Command-R: When you press and hold these two keys at startup, macOS Recovery will offer the current version of the most recently installed macOS.If none of them work, review the guidelines for using startup-key combinations. Immediately after releasing the power button, press and hold one of these key combinations.Press and release the power button to turn on your Mac.If you have issues adding a device, please contact us.If you're not using a Mac with Apple silicon, you're using an Intel-based Mac. Usage: for non-commercial household use only.Updates: your subscription may include product, service and/or protection updates, and features that may be added, modified, or removed, subject to the acceptance of the License & Services Agreement.To cancel your contract or request a refund, click here click here. For details, visit our Cancellation & Refund Policy. For free trial with paid monthly subscription, you can request a full refund within 14 days of being charged. For each annual renewal or free trial with paid annual subscription, you can request a full refund within 60 days of being charged, and after the 60 days, a pro-rated refund of the days left in your renewed subscription term, beginning the month after you request the refund. Cancellation & Refund: you can cancel your contract and request a full refund within 60 days of purchase for annual subscriptions and within 14 days of purchase for monthly subscriptions. ![]() They are charged up to 5 days before the monthly subscription is due to renew. They are charged up to 35 days before the annual subscription is due to renew, and we send you a notification email with the renewal price before. Renewal Prices: may be higher than the price for the initial term and are subject to change.Renewal Cycle: automatically renews each month or each year after the initial term, unless the subscription renewal is cancelled before the day you are due to be charged in your account or by contacting us.When the trial ends, the paid subscription starts and the first term is charged, unless cancelled before. Free Trial: payment method required if signing up for a free trial (credit/debit card or PayPal only).Set-up: to get the protection/service started, you must download and install on each device and/or complete set-up.Contract Type: contract for a monthly or annual subscription, starting when the transaction is complete.*Important Subscription, Pricing and Offer Details Renewal prices for certain annual plans will increase effective August 28, 2023. Our solutions, “Made in Germany”, have won hundreds of awards and are used by millions of satisfied customers. You can protect yourself and your devices from viruses, ransomware, banker Trojans, and other types of malware with our free antivirus for Windows. ![]()
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